Sunday, October 25, 2009
Biz Cafe Week 8
Last week, about 8 lbs of coffee went to waste, so I decreased the amount of coffee I bought from 50 lbs to 45 lbs. I bought 5,000 small cups and 5,000 large cups. My revenue value increases by about $1,000 dollars, but my customer satisfaction decreased by about 1%.
Saturday, October 17, 2009
BizCafe Week 7
During the past week, one of my servers quit and the managers were "looking stressed". So, I hired another served and increased my managers salaries to $600 to $650 a week. I am now selling three cup sizes of coffee: a small is $2.70, medium $3.50, and large is $4.20. I decreased my weekend hours from 7 AM to 9PM.
My cups sold in value increased, and consumer satisfaction remained about the same.
My cups sold in value increased, and consumer satisfaction remained about the same.
Wednesday, October 7, 2009
Biz Cafe Decision 6
This week, I decreased the amount of coffee I purchased from 60 pounds to 55 pounds. In last weeks report, it showed me that 8 pounds of coffee went to waste. I also got rid of my advertisement, since my income statement reported that 40% of my revenue went to advertisement. I also lowered my managers income to $600 because and 38% of my income went to their salaries. Afterwards, I checked my "Comparative Results" and this strategy seemed to be working. My customer satisfaction did not decrease, and I sold more cups than last week.
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