Sunday, October 25, 2009

Biz Cafe Week 8

Last week, about 8 lbs of coffee went to waste, so I decreased the amount of coffee I bought from 50 lbs to 45 lbs. I bought 5,000 small cups and 5,000 large cups. My revenue value increases by about $1,000 dollars, but my customer satisfaction decreased by about 1%.

Saturday, October 17, 2009

BizCafe Week 7

During the past week, one of my servers quit and the managers were "looking stressed". So, I hired another served and increased my managers salaries to $600 to $650 a week. I am now selling three cup sizes of coffee: a small is $2.70, medium $3.50, and large is $4.20. I decreased my weekend hours from 7 AM to 9PM.

My cups sold in value increased, and consumer satisfaction remained about the same.

Wednesday, October 7, 2009

Biz Cafe Decision 6

This week, I decreased the amount of coffee I purchased from 60 pounds to 55 pounds. In last weeks report, it showed me that 8 pounds of coffee went to waste. I also got rid of my advertisement, since my income statement reported that 40% of my revenue went to advertisement. I also lowered my managers income to $600 because and 38% of my income went to their salaries. Afterwards, I checked my "Comparative Results" and this strategy seemed to be working. My customer satisfaction did not decrease, and I sold more cups than last week.