Biz Cafe Week 10

For my final week, I kept everything the same because everything was working for me. I maintained my same prices for coffee, as well as the amount of pounds I bought. My customer satisfaction increased, as well as my revenue!

Biz Cafe Week 9

I increased each cup size's price by 20 cents to increase my profit. I left everything else the same; my coffee purchase amount was just right, as well as my number of cups. My revenue value has increased, but my customer satisfaction has decreased by 1 percent.

Biz Cafe Week 8

Last week, about 8 lbs of coffee went to waste, so I decreased the amount of coffee I bought from 50 lbs to 45 lbs. I bought 5,000 small cups and 5,000 large cups. My revenue value increases by about $1,000 dollars, but my customer satisfaction decreased by about 1%.

BizCafe Week 7

During the past week, one of my servers quit and the managers were "looking stressed". So, I hired another served and increased my managers salaries to $600 to $650 a week. I am now selling three cup sizes of coffee: a small is $2.70, medium $3.50, and large is $4.20. I decreased my weekend hours from 7 AM to 9PM.

My cups sold in value increased, and consumer satisfaction remained about the same.

Biz Cafe Decision 6

This week, I decreased the amount of coffee I purchased from 60 pounds to 55 pounds. In last weeks report, it showed me that 8 pounds of coffee went to waste. I also got rid of my advertisement, since my income statement reported that 40% of my revenue went to advertisement. I also lowered my managers income to $600 because and 38% of my income went to their salaries. Afterwards, I checked my "Comparative Results" and this strategy seemed to be working. My customer satisfaction did not decrease, and I sold more cups than last week.

BizCafe Week 5

I wanted to tweak around some of my decisions, to see if it would improve my revenue and customer satisfaction. I increased my marketing but adding radio ads to the current general awareness ads in the newspapers. I increased my managers weekly salary by $50 and my servers salaries to $9 per hour. Also, bought 60 pounds of coffee instead of 50.

After I advanced the simulation, I realized it did not go as I expected. I replayed my period and next time, I plan to reduce my managers salaries to $625-650. Also, I plan to drop my newspaper advertising and pick up 2 advertisements a day on the radio.

My customer satisfaction did not rise but my revenue did. Success!

BizCafe Week 4

This week, I upped my poundage of coffee from 40lbs to 50lbs because there was a report that my cafe had to purchase an emergency ten pounds of coffee. I also purchased 10,000 more cups because I was close to running out. My customer satisfaction rose to 61.8 percent! It keeps climbing week by week.